In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, the platform https://www.kroywen.in is owned, managed, and operated by Kroywen.
Brand Name: Kroywen
Operational & Registered Address: Surat, Gujarat, India (Pin Code: [Insert your Surat Pin Code here])
Primary Contact Email: kroywenstore@gmail.com
Official Website: https://www.kroywen.in
All content displayed on this website, including but not limited to website design, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and trademarks, is the exclusive property of Kroywen or its content suppliers and is protected by Indian and international copyright, trademark, and intellectual property laws.
Any unauthorized copying, modification, distribution, transmission, display, or performance of the content on this site is strictly prohibited without explicit written permission from Kroywen management.
Kroywen operates in absolute compliance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Rules established under Indian law.
Product Authenticity: All products dispatched from our Surat hub are guaranteed authentic and undergo a strict quality check before handover to our courier partners (DTDC, Delhivery, India Post).
Price Declarations: All prices listed on our Shopify storefront are transparent, exclusive or inclusive of GST (as marked at checkout), and do not involve hidden markups.
By accessing, browsing, or initiating a commercial transaction on this website, the consumer legally acknowledges and yields to the operational constraints of Kroywen, explicitly including:
The 5-to-6 Hour Unboxing Video Clause: The absolute necessity of providing uninterrupted unboxing video evidence within 5 to 6 hours of delivery to process claims regarding defective or damaged goods.
The Absolute Exchange Ban: Recognition that transactions are non-exchangeable, and strictly subject to localized refunds only upon confirmed internal inspection of manufacturing anomalies.
In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any legal grievances, complaints regarding copyright violations, or consumer disputes, please contact our designated Grievance Officer:
Name/Designation: Grievance Officer, Kroywen Support Team
Address: Surat, Gujarat, India
Email: kroywenstore@gmail.com